DOODLE TO DEMO/ 6 of 13 - Case Study 2

/ Case Study 02
Bringing Mental Health Stories to Life

How can we best communicate COMPLEX mental health care challenges for both patients and providers?

scattered items, picturing a zoom window, a notebook, the Microsoft Teams logo, the Zoom logo, a PDF, and a clock.

/ Synthesizing data

Collected huge amounts of information and nuances in conversations with patients and providers.

religioneducationfamily structuretech savinesshousingcultureconditionsgeographyageinsurancegenderchildcareincome levellanguageurban or rural

Many factors impact mental healthcare experiences.

A group sketch of patients and providers/ First concept sketch

We envisioned a virtual, interactive space where users could chat with characters based on real interview data.

Meet Maria,
a 68 year old retiree living in New Mexico.

Ask her about her experiences getting mental health care in a rural town.

A sketch of Maria
A wireframe of an AI chat interface

/ Transcriptions and notes formed the foundation for AI-generated dialogue.

Cursor allowed us to build an interactive digital environment for exploring these conversations.

Case Study Small

/ The design solution

/ Our New Workflow

01
Develop the character's background and profile
02
Create a visual respresentation
03
Develop dialogue and pair with generated voice
04
Integrate everything into live site

/ Learnings

Crafting qualitative research with AI generation enables more first hand storytelling.

The experience allows decision-makers to connect with research insights and drive better policy.